What is Remote Access?
The process or function that provides a direct access to the other devices like computer, Phone, tablet, laptop etc from a remote location is defined as remote access.
In this process, a technical assistant is virtually present at the user’s location and fix the error.
Why is Remote Access required?
When the user’s problem is critical enough that it requires technician hand to resolve it or in other words, it is difficult for the user to understand and implement the instructed solution on its own- in all such type of scenarios Remote access becomes the need of an hour.
How, we provide a secure Remote access?
Robo Router Support permits the use of specially designed and authenticated remote access tools, which provides a limited access to the technician and thus, maintains your device security.
We have a very stern policy, where none of our technicians is allowed to access any personal information on your system. Also, we advice all our customers to be in front of their device when the technician is operating as, this will keep the things- crystal clear.